The best channels for fostering peer-to-peer communication include: These types of internal communication, also known as ‘lateral communication,’ need to be facilitated by both your internal communications team and leadership staff. Your peer-to-peer communications are vital for maintaining comradery and collaboration between employees who may not see each other face-to-face. In the past, employees may have bonded naturally while bumping into each other across the office. Creating more tailored and personalized content using merge mail.Promoting dialogue and avoiding monologue by adding surveys to communications.Aligning employees with strategic goals.Having a leadership communications plan prepared in advance.Communicating with honesty and authenticity. No matter your company size, scope, or the communications channels your leaders like to use, there are some best practices that should always be kept in mind:
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